Swingback

Swingback is positioned as a feedback-to-shipping pipeline rather than a general-purpose survey tool. Users submit ideas through a hosted portal or an embedded in-app widget, and everything lands in a single searchable list where others can vote and comment. The product’s stated aim is to answer one question for product teams: what should we build next, based on actual demand rather than the loudest voice.

The core workflow connects feedback to engineering. When a request is chosen, Swingback opens a matching issue in GitHub or Linear and keeps the two sides in sync, so status changes made by developers appear on the public feedback item. A roadmap view shows what is planned, in progress, or completed, and a changelog publishes releases. Every user who voted on a shipped item is notified, which turns a closed request into a retention touchpoint.

Pricing is deliberately simple: a free plan with no time limit and no card requirement, and a Pro tier at a flat $20 per month with unlimited users and votes. That model targets small and mid-sized SaaS teams that dislike per-user billing, as well as indie developers who want a public feedback board without enterprise contracts.

In practice, teams should decide early how public the portal will be, since voting works best with a real user base. Connecting GitHub or Linear before inviting users avoids duplicate issue tracking later. The changelog is worth using consistently, as the voter notification is the main payoff of the loop.